Nowhere on the web site did it point out the products’s age or that it had been on Screen for that long. This insufficient disclosure is incredibly deceptive. Once i elevated these fears with workers, the dialogue turned ever more dismissive. To avoid escalation, I remaining the store without buying the merchandise. Later on that evening, I checked the products web site yet again—and recognized the listing had quickly been downgraded from “Outstanding” to “Fantastic” affliction, confirming my problems. I contacted customer service by way of chat, and Even though the representative claimed the product were pulled from sale, I was nevertheless capable to see it outlined online less than Excellent Ailment, however lacking any point out of the missing griddle, Screen status, or age. After a prolonged chat, I used to be provided a fresh unit at entire value—practically nothing additional. This was a extremely disappointing practical experience from the retailer I’ve dependable For a long time. -“Open Box” may perhaps mean a 7-12 months-aged Display screen design with missing components. -Web-site listings is often inaccurate and deficiency significant disclosures. -In-retailer interactions may well turn unprofessional any time you raise genuine considerations. -And customer care may provide no actual resolution. I hope this serves being a warning for others who, like me, count on Greatest Invest in's product or service listings and status.
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Once i arrived to get it back the next morning, I could not recommend them off my arrival this time within the app. But I parked appropriate in front on the big sidewalk yet again, went in & waited probably two minutes for an open checkout, explained to her what the deal was.
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Check out the Purchase Status webpage and enter the order quantity (from the purchase affirmation e mail), as well as the last name and contact number you used to position the buy. Should you have an account, You may as well access your orders from the Account overview after you sign up.
They unloaded it & took it back in right away, & an Trade electronically was completed at that instant at a sign-up to return it & rebuy it for pick up the following day. All of this I in underneath 5 minutes.
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